Privacy Policy

Privacy Policy — Queens Borough Properties LLC Last updated 22 August 2026 This Privacy Policy explains how Queens Borough Properties LLC ("we," "us," or "our") collects, uses, shares, and protects your information across our mobile applications and related services, available on the Apple App Store and the Google Play Store (each an "App," together the "Apps"). By using any of our Apps, you agree to the practices described here. The exact data an App collects and the third parties it relies on depend on that App and the features you use; each App's store listing and privacy details describe what applies to it. Information We Collect • Account information — where an App offers accounts, your email address and display name, provided when you register or sign in with Apple or Google. Passwords are handled by our authentication provider and are never visible to us. • Content you provide — the material you add to an App to use its features, such as text, documents, or images, together with any titles, tags, or settings you choose. This is stored so it is available to your account across devices. • Content the App generates — output an App produces for you from your input, such as generated audio, so you can access and download it. • Purchase status — where an App offers purchases, your subscription or in-app-purchase entitlements, verified through Apple or Google. We never see or store your card or payment details; those are handled by the app store. • Device and diagnostic data — limited technical information such as crash reports and performance metrics used to keep our Apps stable, and, in some Apps, connectivity information to diagnose issues. Camera and Other Device Permissions Some Apps request access to device features — for example, the camera — only to deliver a specific function you initiate, such as scanning a page to convert it to another format. We use such permissions solely for the stated purpose, and you can decline or withdraw them in your device settings. How We Use Your Information • To provide and operate the Apps and the features you use. • To sign you in and sync your content and settings to your account. • To process subscriptions and purchases you make through the app stores. • To keep the Apps secure, stable, and functioning as intended. • To respond to your support requests. Third-Party Services We Use We share the minimum information necessary with service providers, only so they can perform their service for us. Depending on the App, these may include: • Google Firebase (Authentication, Cloud Firestore, Cloud Storage) — account sign-in and storage of your content and settings. • Google Cloud — backend infrastructure that authenticates requests and manages service usage. • Microsoft Azure AI — for Apps with AI features such as text-to-speech, the input you ask to process (for example, the text you want narrated) is sent to this AI service to produce the result, and is used only to fulfil your request. • Apple and Google — process subscriptions and purchases; payment details are handled by them, not by us. • Analytics and advertising — some of our Apps may use analytics or advertising services to understand usage or support a free tier. Where an App does, it is disclosed in that App's store privacy details; Apps that state they collect no analytics or advertising data do not use these services. We do not sell your personal information. Any third party we share data with is required to protect it and to use it only to provide their service. Data Retention and Deletion We retain your data only for as long as necessary to provide the Apps and for the purposes described here. Inactive account data may be removed after a retention period. Where an App lets you create an account, it also lets you delete your account from within the App (typically under Settings), which permanently removes your account and its associated data, including content you added, generated output, and purchase balances. Deleting an App does not cancel a subscription; manage or cancel subscriptions in your Apple Account or Google Play settings. Your Rights You may request access to, correction of, or deletion of your personal information using in-app account deletion where offered, or by contacting us at the address below. You may withdraw permissions at any time in your device settings. Children Our Apps are intended for a general audience and are not directed at children under 13. We do not knowingly collect personal information from children under 13. Changes to This Policy We may update this policy from time to time. The revised version will be posted here with a new date. Continued use of our Apps after an update means you accept the revised policy. Contact Questions about this policy or your data? Email us at queensbourrowpropertiesllc@gmail.com.